Research Paper: Aigbavboa, C., Ebekozien, A., & Mkhize, N. (2023). A qualitative approach to investigate governance challenges facing South African airlines in the fourth industrial revolution technologies era. Social Responsibility Journal.

 

WHAT THIS PAPER IS ABOUT

  •  Dynamic governance practices are crucial for 21st-century airlines.
  • Knowledge transfer via the fourth industrial revolution (4IR) is important for airline governance.
  • 4IR technologies can enhance airline governance, safety measures, and productivity.
  • South Africa lacks in-depth studies on the role of 4IR in airline governance.
  • The study aims to investigate governance challenges faced by South African airlines in the 4IR era.
  •  The research used a qualitative method with 56 face-to-face semi-structured interviews.
  • Findings reveal 12 challenges grouped into six governance barriers.
  • Measures are suggested to mitigate governance barriers and promote 4IR technology usage in the airline sector.
  • The study helps stakeholders promote innovative policies and regulations for digitalized aerospace.
  •  It contributes strategies to improve digital innovation and reduce airline risks in South Africa.
  •  The research addresses the scarcity of academic literature on airline governance in 4IR era and the South African aviation sector.

 

 

READ MORE ABOUT AIR TRANSPORT IN AFRICA